7 min read • By Dr. Kevin Baharvand, DMD, MS • Updated August 2026
The short answer
We have over 200 five star reviews on Google, and you should read them. You should also know what a review can and cannot tell you. Reviews are an excellent measure of how an office treats people and a poor measure of clinical quality, because nobody can evaluate the margin on their own crown. Here is how we would suggest reading ours, and what our awards actually mean, which is less than the way most practices present them.
Every dental website has a testimonials page, and every one of them is a curated selection of the nicest things anyone ever said. Ours included. That is not dishonest exactly, but it is not information either.
So instead of retelling patient stories in our own words, this page does two things. It points you at the reviews we did not write, and it explains what those reviews can actually tell you.
On this page
Where to read what people actually said
Google is the useful one, because it is the hardest to curate. We are at over two hundred five star reviews there, accumulated over years at a single location rather than spread across a chain of offices under one brand.
That distinction matters more than the raw number. Two hundred reviews from one office tells you about that office. Two thousand across eleven locations tells you about a marketing department.
Our reviews page collects them, and you can also read them directly on our Google listing, which is the version nobody can edit.
What a review can and cannot tell you
A review is written by somebody who cannot see what the dentist saw. That is not a criticism, it is just the situation.
What reviews measure well: whether the office runs on time, whether the front desk is decent to deal with, whether somebody explained things, whether the estimate matched the bill, whether they were treated like a person. That is genuinely valuable, and it is most of what determines whether you keep going back.
What reviews cannot measure: whether the crown margin was sealed properly, whether the right tooth got treated, whether the treatment plan was appropriate or inflated. Those things are invisible to the patient, sometimes for years, and a five star review written the same afternoon says nothing about them.
Which is why the useful filter is not the star average.
| What to look at | What it tells you | What it does not |
|---|---|---|
| The three star reviews | How the office behaves when something goes wrong | Anything about routine visits |
| The owner replies to criticism | How you will be treated at the front desk in a dispute | Clinical quality |
| Reviews over several years | Consistency, and whether staff turnover is a problem | Whether the dentistry is good |
| The five star reviews | Very little. Almost every functioning office has these | Nearly everything that matters |
| Total count across one location | Real volume of experience | More is not better if it is spread across many offices |
| Photos in reviews | Occasionally useful for results | Not a substitute for a clinical opinion |
What our awards actually mean
We list these, so it is fair to explain what each one measures. Most practices imply that any award equals clinical excellence, and that is not what most of them are.
D Magazine Best Dentist is peer nominated. Other dentists in the area put forward names, which makes it a measure of professional reputation among people who would know. That is meaningful, and it is also a popularity measure among colleagues rather than an audit of anyone work.
Living Magazine Readers Choice is a public vote. It measures how many people liked us enough to fill in a form. That is a real signal about patient experience and no signal at all about clinical standards.
Chamber of Commerce membership, in Frisco, The Colony, and Little Elm, is membership. We pay dues and we show up. It says we are part of the business community here. It is not an accolade and we will not pretend it is.
The credential that actually reflects clinical evaluation is board certification, which in my case is Diplomate of the American Board of Orthodontics, and that involves submitting completed treated cases to a panel of examiners. We explained how that differs from the other letters in what the letters after a dentist name mean.
A readers choice award means people voted for us. It does not mean anyone inspected our work. Those are different claims and we would rather say which is which.
What comes up most in our reviews
Reading through them, the same handful of things repeat, and they are not the things we would have predicted.
Being shown the images. People mention this constantly. Not the technology itself, but somebody turning the screen and pointing at the actual problem instead of describing it.
Not being pushed. A number of reviews specifically mention being told something could wait, which says something about how low the bar has been set elsewhere.
Getting the cost up front. Written estimates before treatment turn out to be a bigger deal to people than any clinical thing we do.
Seeing the same faces. Continuity is undervalued until you have experienced the alternative, and it is a genuine advantage of an independent practice over one that cycles through associates.
If we get it wrong, tell us first
This is the part I actually want to say.
If something about your visit was not right, tell the office before you write about it. Not because we are trying to head off a review, but because most of what generates a bad review is fixable and takes about five minutes: a bite that feels high, a bill that does not match the estimate, an appointment that ran long without an explanation.
A review tells the next person what happened. A phone call fixes what happened to you. We would like the chance at the second one.
And if you had a good experience, a review genuinely helps. Not for our ego. It helps the next person in Frisco trying to decide between forty offices whose websites all say the same thing.
Common questions
How many reviews does Tribute Family Dentistry have?
Over 200 five star reviews on Google, accumulated at a single Frisco location rather than spread across multiple offices.
Are online dental reviews reliable?
They are reliable for what they measure, which is how an office treats people, whether it runs on time, and whether the billing matched the estimate. They cannot measure clinical quality, because patients cannot see the work.
Which reviews should I actually read?
The three star ones, and the practice replies to them. That is where you learn how an office behaves when something goes wrong, which is the situation that matters.
What does the D Magazine Best Dentist award mean?
It is peer nominated by other dentists in the area, so it reflects professional reputation among colleagues. It is not an audit of clinical work.
What does a readers choice award measure?
Public votes. It reflects patient experience and popularity. It does not involve any evaluation of clinical standards.
What should I do if I had a bad experience?
Call the office before writing a review. Most complaints, a high bite, a billing discrepancy, a long wait without explanation, are fixable in a few minutes once someone knows.
Read the reviews, then come see for yourself
Book an exam and cleaning. You will get shown what we are looking at on the screen, a written estimate before anything is scheduled, and a straight answer on what is urgent and what is not.
You may also be interested in these
- How to choose the best dentist in Frisco, TX
- DDS, DMD, specialist, board certified: what the letters mean
- Do you know who owns your orthodontist?
About Tribute Family Dentistry
200+ five-star Google reviews • Family owned and independent • D Magazine Best Dentist 2026 • Living Magazine Readers' Choice 2026 • Se habla espanol
Tribute is a family owned, independent practice on FM 423 in Frisco. I own it with my wife, Dr. Julia Kang, DMD, MS. We both trained at Boston University and we are both members of the Omicron Kappa Upsilon national honor society. I am a Diplomate of the American Board of Orthodontics. Day to day, most patients and their kids see Dr. Christina Pham, DMD, our general and family dentist, and oral surgery is handled by Dr. David Roberts, DDS, who has been doing it for more than 35 years. D Magazine named me a Best Dentist for 2026, and Living Magazine readers voted us Best Family Dentist in Frisco and Plano the same year.
We handle the whole family in one place: cleanings and preventive care, fillings, crowns, bridges, implants, root canals, extractions and wisdom teeth, whitening, night guards, and emergency visits. We are open Monday through Friday, 8:00 AM to 5:00 PM, we speak Spanish, we work with most major insurance plans, and we run an in house savings plan for families without dental benefits.
If you need braces or clear aligners, that is the other side of what we do. Elate Orthodontics, our sister practice, treats kids, teens, and adults out of three offices in Frisco and The Colony.
Tribute Family Dentistry
5605 FM 423, Suite 600-B, Frisco, TX 75036
Book an appointment: (469) 598-1021
About the author: Dr. Kevin Baharvand, DMD, MS is a Diplomate of the American Board of Orthodontics and a national speaker on clear aligner treatment. His clinical work was selected for the cover of the American Journal of Orthodontics and Dentofacial Orthopedics. He and his wife, Dr. Julia Kang, own Tribute Family Dentistry and Elate Orthodontics in Frisco, Texas.
